Online healthcare makes it easier to get medical care without leaving home. Galileo offers Augusta residents access to virtual healthcare visits for urgent issues, everyday primary care needs, and ongoing condition management through secure video or phone. Whether you are dealing with new symptoms or following up on care, online visits help you connect with licensed clinicians quickly and conveniently.


Galileoâs online healthcare visits can be used to request new prescriptions and refills for many common conditions when clinically appropriate. Prescribing decisions are always based on a medical evaluation, not automated requests.
During a virtual visit, clinicians will:
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If a prescription is recommended, Galileo clinicians will:
For ongoing conditions, online healthcare visits make it easier to manage refills and treatment adjustments without unnecessary delays, while keeping care decisions thoughtful, informed, and medically sound.
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Galileo provides access to a trusted care team through one app, with 24/7 availability for questions, follow-up messages, and help coordinating next steps when additional care is needed.

Costs for online healthcare visits in Augusta depend on your health plan and how you access care. Galileo works with many employers and health plans, and some members have online healthcare included as part of their benefits. For others, self-pay options may be available depending on visit type and location.
Insurance coverage can vary by plan, including copays or deductibles. The Galileo app helps explain access and pricing before your visit, so you know what to expect. Visits are required for prescriptions, labs, and referrals, and clinicians guide decisions based on medical need.
Online healthcare helps reduce travel time, avoid waiting rooms, and make care more accessible for Augusta residents.

Download the Galileo app, create an account, describe your symptoms, and choose a time that works for you to start an online medical visit in Augusta.
Yes. Clinicians can prescribe medications during online visits when it is safe and medically appropriate.
Antibiotics may be prescribed if a clinician determines a bacterial infection is likely and treatment is appropriate.
Online visits are effective for many common concerns, and clinicians will recommend in-person care when an exam or testing is needed.
Many insurance plans cover online healthcare visits, but coverage and costs vary by plan.