Virtual Urgent Care in Augusta, GA
When a minor illness or injury hits and you can't wait for a regular appointment, virtual urgent care gives you same-day or next-day access to a clinicianāwithout the ER wait or urgent care clinic drive. Galileo connects Augusta residents with licensed clinicians 24/7 through video and phone visits for non-emergency issues like infections, rashes, minor injuries, and more.Ā
Galileo provides virtual urgent care for a wide range of minor illnesses and injuries that need attention but aren't emergencies:
- Cold and flu symptoms, including fever, cough, and congestion
- Sore throats and sinus infections
- Minor skin conditions like rashes, bug bites, and irritation
- Urinary symptoms for uncomplicated UTIs
- Minor sprains and strains from sports or daily activities
- Mild stomach issues, including nausea and diarrhea
- Ear pain and minor eye concerns
- Prescription refills when you're out of medication
Virtual urgent care means you get prompt care from homeāno waiting room, no driving across town, and no unnecessary ER visit. Our clinicians assess your symptoms, provide a diagnosis when appropriate, create a treatment plan, and send prescriptions to your preferred pharmacy when needed. Many non-emergency concerns can be safely handled through video or phone without an in-person exam.
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Virtual Urgent Care
Galileo's virtual urgent care services include:
- Symptom assessment: Talk through what's happening and when it started
- Diagnosis for minor conditions: Get clarity on common illnesses and injuries
- Treatment plans: Receive guidance on managing symptoms and recovery
- Prescriptions and refills: Have medications sent to your preferred pharmacy when medically appropriateā
- Follow-up support: Message your care team with questions or updates
You can connect with a clinician 24/7 through the Galileo app by video or phone. Most virtual urgent care visits happen the same day or the next day, so you don't have to wait days for symptom relief or wonder whether your concern needs attention.
Common Urgent Care Conditions We Treat in Augusta
Augusta's active outdoor lifestyleāfrom kayaking the Augusta Canal and Savannah River to golfing at local courses and boating on Clarks Hill Lakeācan lead to minor injuries. We treat:
Many of these conditions can be evaluated and treated virtually. However, some situations require in-person careālike deep cuts that might need stitches, severe joint injuries with swelling and inability to bear weight, chest pain or difficulty breathing, signs of a concussion, or severe allergic reactions. If you're unsure, start a virtual visit, and the clinician will let you know if you need to be seen in person or go to the ER.
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How Galileo's Virtual Urgent Care Services Work
Virtual urgent care is different from driving to a clinic or waiting in an ER. You get faster access to care, avoid exposure to other illnesses in crowded waiting rooms, and save time and money by handling non-emergency concerns from home. Here's how it works:
Your visit history stays in the app, so if you need follow-up care or have a new concern later, your clinician already knows your background.
Your Trusted Medical Partner
Galileo isn't just urgent careāit's a full care team available through the app. With 24/7 access to clinicians, you can get help for urgent concerns day or night, message with questions after your visit, and coordinate next steps if you need labs, imaging, or specialist care.
Costs, Insurance & Access
Virtual urgent care visits through Galileo typically cost less than in-person urgent care clinics or ER visits. Many insurance plans cover virtual urgent care with the same copay structure as an office visit, depending on your plan. If you're uninsured or prefer to pay directly, Galileo offers transparent cash-pay pricing.Ā
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Coverage details vary by plan, so it's worth checking your benefits or asking Galileo's support team before your visit. The main advantage: you avoid the higher facility fees and longer waits that come with traditional urgent care or emergency rooms, and you can access care from home without taking time off work or arranging transportation.
Download the Galileo app on iOS or Android to start a virtual urgent care consultation. Answer a few questions about your symptoms, select an available time, and connect with a licensed clinician.
Frequently Asked Questions About Urgent Care In Augusta
What symptoms should you go to urgent care for?
Urgent care is appropriate for conditions that need attention soon but aren't life-threatening. Common reasons include cold and flu symptoms, minor infections like UTIs and sinus infections, mild to moderate pain, minor cuts or burns, sprains and strains, skin rashes, mild asthma symptoms, and minor allergic reactions. If you're unsure whether your symptoms need urgent care or can wait for a regular appointment, virtual urgent care lets you check in with a clinician.
What shouldn't you go to urgent care for?
Urgent careāwhether virtual or in-personāisn't appropriate for emergencies like chest pain, difficulty breathing, severe bleeding, sudden severe headaches, signs of stroke, loss of consciousness, or severe injuries. These situations require emergency care at the ER. Urgent care also isn't the right place for complex chronic disease management that needs specialist expertise or diagnostic procedures that can't be done virtually or at urgent care clinics.
Should you go to urgent care for pneumonia?
It depends on the severity. Mild pneumonia symptomsālike a persistent cough, low-grade fever, and fatigueācan often be evaluated through virtual urgent care. The clinician can assess your symptoms, determine if you likely have pneumonia, and prescribe antibiotics if needed. However, severe pneumonia with high fever, significant shortness of breath, chest pain, or confusion requires in-person evaluation or emergency care. If you're unsure, start with a virtual visit, and the clinician will guide you.
When should I go to urgent care vs the ER?
Go to the ER for emergencies: severe chest pain, difficulty breathing, uncontrolled bleeding, signs of stroke (sudden weakness, confusion, trouble speaking), severe injuries, loss of consciousness, or anything that feels life-threatening. Use urgent careāvirtual or in-personāfor non-emergencies that need prompt attention: minor infections, mild to moderate pain, minor injuries, rashes, and conditions that can't wait days for a regular doctor visit but aren't dangerous.
Is it cheaper to go to urgent care or a doctor?
Virtual urgent care is usually cheaper than both traditional urgent care clinics and regular doctor visits because there are no facility fees and lower overhead costs. In-person urgent care clinics typically cost more than primary care visits but less than the ER. With insurance, your copay for virtual urgent care is often similar to or lower than an office visit. Without insurance, virtual urgent care has transparent cash pricing that's generally lower than walking into a clinic. The biggest savings come from avoiding the ER for non-emergenciesāER visits can cost hundreds to thousands of dollars even with insurance.
Can you get antibiotics from virtual urgent care?
Yes. If a clinician evaluates your symptoms and determines that a bacterial infection is the likely causeāsuch as strep throat, a UTI, or a sinus infectionāthey can prescribe antibiotics during your virtual visit. The prescription is sent directly to your preferred pharmacy for pickup. However, not all infections require antibiotics (many are viral and resolve on their own), so the clinician will only prescribe them when medically appropriate.