When a minor illness or injury can't wait but isn't an emergency, virtual urgent care connects you with a clinician. Galileo gives Sandy Springs residents 24/7 access to licensed clinicians through video and phone visits for same-day or next-day careāno ER wait, no driving to a clinic.Ā


Galileo provides virtual urgent care for a wide range of non-emergency conditions that need quick attention:
Virtual urgent care means you can get help from homeāno sitting in a crowded waiting room, no driving across Sandy Springs, and no unnecessary ER visit for something that doesn't require emergency care.Ā
Our clinicians assess your symptoms, provide a diagnosis when appropriate, create a treatment plan, and send prescriptions to your preferred pharmacy when needed. Virtual urgent care can help adults and kids with common problems like infections, minor injuries, and medication questions.Ā
Many non-emergency concerns can be safely handled through video or phone without an in-person exam. When symptoms are too serious for a virtual visit, our clinicians will guide you to in-person or emergency care.
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Galileo's virtual urgent care services include:
Visits are available 24/7 by video or phone, and you can usually be seen the same day for urgent concerns. Virtual urgent care is designed for non-life-threatening issues that do not require a full emergency room visitāhelping you get care when you need it without the ER wait.
Sandy Springs and North Fulton residents face health concerns shaped by the area's active lifestyle and environment. Common urgent care visits include:

Many of these conditionsārespiratory infections, simple UTIs, skin issues, and mild allergic reactionsācan be safely handled through virtual urgent care.Ā
However, some situations require in-person care: suspected fractures, serious breathing trouble or chest pain, severe abdominal pain, injuries that might need stitches, or signs of severe dehydration.Ā
If you're unsure, start a virtual visit, and the clinician will let you know if you need to be seen in person or go to the ER. You can learn more about local health trends and resources through the Fulton County Board of Health.
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Virtual urgent care is different from traditional walk-in urgent care. You get 24/7 access to clinicians without waiting in a crowded room, care from home or work so you don't have to drive across Sandy Springs, continuity with a care team that knows your history, and potential cost savings compared with ER visits for non-emergencies. Here's how it works:
Your visit history stays in the app, so if you need follow-up care or have a new concern later, your clinician already knows your background and can provide better coordinated care.
Galileo isn't just urgent careāit's a reliable urgent care and primary care team available through the app. With 24/7 access to clinicians, you can get help for new concerns, quick questions, and follow-up after a virtual urgent care visit.

Costs for virtual urgent care visits in Sandy Springs vary based on insurance coverage and how care is accessed. Galileo works with many employers and health plans, and some Sandy Springs residents have virtual urgent care included as part of their benefits. For others, self-pay options may be available depending on visit type and eligibility.
Insurance coverage may include copays or deductibles, depending on your plan. The Galileo app helps explain access and pricing before your visit, so you know what to expect. Visits are required for prescriptions, lab orders, and referrals, and clinicians make decisions based on medical need.
Virtual urgent care helps Sandy Springs residents reduce travel time and scheduling challenges while staying connected to reliable care.

Download the Galileo app to start a virtual urgent care visit in Sandy Springs. Describe your symptoms, and connect with a licensed clinician for same-day help with non-emergency issues.
Urgent care is for conditions that need attention soon but aren't emergencies: cold and flu symptoms, sore throats, sinus infections, ear pain, pink eye, UTIs, minor cuts or burns, sprains and strains, skin rashes, mild asthma symptoms, and minor allergic reactions.
Don't use urgent care for emergencies: chest pain, difficulty breathing, severe bleeding, sudden severe headaches, signs of stroke, loss of consciousness, or severe injuries. Go to the ER for these. Urgent care also can't handle complex chronic disease management or diagnostic procedures that require specialist equipment.
Virtual urgent care costs about the same as primary careābut you can get in same-day instead of waiting weeks for an appointment. With insurance, copays are typically $20 to $50 for either option. Without insurance, virtual urgent care has transparent cash pricing similar to primary care rates.
Yes. If you have a bacterial infection like strep throat, a UTI, or a sinus infection, the clinician can prescribe antibiotics and send the prescription to your preferred pharmacy. Not all infections need antibioticsāthe clinician will only prescribe them when appropriate.
Yes. Galileo is available 24/7 through video and phone visits. You can connect with a clinician any timeāearly morning, late night, or weekendsāand same-day appointments are usually available for urgent concerns.