Galileo offers significant time savings by providing immediate access for urgent issues and virtual appointments within 2-5 days for elective issues. Galileo’s dedicated team of providers can take care of almost any health needs, whether acute or chronic, and build a strong relationship with patients along the way. Eligible employees will utilize the Galileo mobile app to access in-network care via chat, phone, or video and avoid unnecessary, costly visits to emergency rooms and urgent care centers. Galileo providers can also order labs and diagnostic tests and coordinate referrals to any in-person care if needed. The cost for employees to receive care from Galileo will depend on the type of services rendered and their medical plan design.

Through the Galileo app, covered members can receive care for a wide variety of health needs by video, phone or chat, including sudden health issues like the flu or stomach pain, to ongoing concerns, like back pain or diabetes. To get started on Apple or Android devices, download and open the Galileo app and tap Get care for a new issue. In addition to medical care, Galileo also has a patient support team available 24/7 to help with referrals for in-person care, labs, and medical record requests when needed.

Full-time Delta employees and their family members enrolled in a Delta medical plan are eligible to access Galileo. There are no age limits to use Galileo. All dependents (including those under the age of 18) can receive care through Galileo. Care for pediatric patients is limited to urgent care, but Galileo will help coordinate in-person care for annual well-child visits or chronic condition management if needed. Every family member needs their own account with a unique email address.

Galileo operates as an in-network provider on Delta medical plans. Cost to receive care from Galileo depends on the type of services received and the member’s plan design. For members on the Delta Copay option, there is no cost to use Galileo. For those enrolled in the Delta HSA medical options, members will need to meet their applicable deductible, and then subsequent visits will be a $25 copay. Preventive care is covered at 100%. For more information, please visit the Galileo page on Deltanet.

Register for an account above, download the mobile app, and create your account. When prompted, select UMR as your health plan and enter your Member ID on your Medical ID card when prompted. Your Member ID is the same as your 9-digit PPR. You do not need an access code. Click here for a step-by-step guide.

Covered members can book a video visit by logging in above. You can also call 855-206-1353 after creating your Galileo account above.

Galileo’s medical team can take care of almost any health needs, whether acute or chronic, and build a strong relationship with patients along the way. Galileo providers practice in teams and collaborate on cases, which increases the breadth of treatment and quality of diagnosis. Galileo’s providers also have access to in-house specialists for consults on specialty cases. Members may choose to select Galileo as their primary care provider. Galileo providers can also order labs and diagnostic tests and coordinate any in-person care if needed.