Virtual Urgent Care in Atlanta, GA
When you need care for a non-emergency issue but can't wait days for an appointment, virtual urgent care connects you with a clinician fast. Galileo gives Atlanta residents 24/7 access to licensed clinicians through video and phone visits for same-day or next-day care—no ER wait, no driving across town in traffic.
Galileo provides virtual urgent care for a wide range of non-emergency conditions that need quick attention:
- Cold and flu symptoms, including fever, cough, and congestion
- Sore throats and sinus infections
- Minor skin conditions like rashes, bug bites, and irritation
- Urinary symptoms for uncomplicated UTIs
- Minor sprains and strains from sports or daily activities
- Mild stomach issues, including nausea and diarrhea
- Ear pain and minor eye concerns
- Prescription refills when you're out of medication
Virtual urgent care means you can get help from home—no sitting in a crowded waiting room, no taking time off work to drive across Atlanta, and no unnecessary ER visit for something that doesn't require emergency care.
Our clinicians assess your symptoms, provide a diagnosis when appropriate, create a treatment plan, and send prescriptions to your preferred pharmacy when needed. Many non-emergency concerns can be safely handled through video or phone without an in-person exam.
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Virtual Urgent Care
Virtual urgent care means you can get help from home—no sitting in a crowded waiting room, no taking time off work to drive across Atlanta, and no unnecessary ER visit for something that doesn't require emergency care.
- Symptom assessment: Talk through what's happening and when it started
- Diagnosis for minor conditions: Get clarity on common illnesses and injuries
- Treatment plans: Receive guidance on managing symptoms and recovery
- Prescriptions and refills: Have medications sent to your preferred pharmacy when medically appropriate
- Follow-up support: Message your care team with questions or updates
You can connect with a clinician 24/7 through the app by video or phone. Most virtual urgent care visits happen the same day or the next day, so you don't have to wait days for symptom relief or wonder whether your concern needs attention.
Common Urgent Care Conditions We Treat for Atlanta Residents
Atlanta's active lifestyle—from running the BeltLine and playing soccer at Piedmont Park to biking trails and weekend sports leagues—means minor injuries are common. Combined with the city's traffic congestion and humid climate, residents face various urgent care needs:
Many of these conditions can be evaluated and treated virtually. However, some situations require in-person care—like deep cuts that might need stitches, severe joint injuries with swelling and inability to bear weight, chest pain or difficulty breathing, signs of a concussion, or severe allergic reactions. If you're unsure, start a virtual visit, and the clinician will let you know if you need to be seen in person or go to the ER.
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How Galileo’s Virtual Urgent Care Services Work
Virtual urgent care is different from driving to a clinic or waiting in an ER. You get faster access to care, avoid exposure to other illnesses in crowded waiting rooms, and save time and money by handling non-emergency concerns from home. Here's how it works:
Your visit history stays in the app, so if you need follow-up care or have a new concern later, your clinician already knows your background.
Your Trusted Medical Partner
Galileo provides 24/7 access to a dedicated care team through the app, offering reliable support whenever health concerns come up. Clinicians help you navigate urgent questions with clear, thoughtful guidance tailored to your needs.
Costs, Insurance & Access
Virtual urgent care may be covered by many insurance plans, though benefits vary based on your specific policy. You can check whether you have access to Galileo through your health plan or employer in the app. Some plans include virtual urgent care at a reduced cost, while others may involve a copay or out-of-pocket fee.
If medication is part of your treatment plan, your clinician can send prescriptions to your preferred pharmacy. Any labs or imaging must be performed at an in-person facility, and costs depend on where you choose to go. Galileo can help you understand your options based on your symptoms.
Download the Galileo app on iOS or Android to start a virtual urgent care consultation. Answer a few questions about your symptoms, select an available time, and connect with a licensed clinician.
Frequently Asked Questions About Urgent Care In Atlanta
What symptoms should you go to urgent care for?
Urgent care is appropriate for conditions that need attention soon but aren't life-threatening. Common reasons include cold and flu symptoms, minor infections like UTIs and sinus infections, mild to moderate pain, minor cuts or burns, sprains and strains, skin rashes, mild asthma symptoms, and minor allergic reactions. If you're unsure whether your symptoms need urgent care or can wait for a regular appointment, virtual urgent care lets you check in with a clinician quickly without the trip.
What shouldn't you go to urgent care for?
Urgent care—whether virtual or in-person—isn't appropriate for emergencies like chest pain, difficulty breathing, severe bleeding, sudden severe headaches, signs of stroke, loss of consciousness, or severe injuries. These situations require emergency care at the ER. Urgent care also isn't the right place for complex chronic disease management that needs specialist expertise or diagnostic procedures that can't be done virtually or at urgent care clinics.
How much does an urgent care visit cost in Atlanta?
In-person urgent care clinics in Atlanta typically charge between $100 and $200 for a visit without insurance, plus additional costs for any tests or procedures. With insurance, you'll usually pay your plan's urgent care copay, which ranges from $20 to $75. Virtual urgent care through Galileo is often less expensive because there are no facility fees—with insurance, your copay is typically similar to an office visit, and cash-pay pricing is transparent and lower than traditional clinics.
Does urgent care bill you later with insurance?
It depends on the provider and your insurance plan. Many urgent care clinics collect a copay at the time of your visit, then bill your insurance for the remaining balance. You may receive a bill later if there's a remaining balance after insurance processes the claim, or if you had additional services like X-rays or lab work. With virtual urgent care through Galileo, costs are often easier to anticipate because your visit is billed through your insurance plan, or a fixed cash-pay amount is shared if you are not using insurance.
Is it cheaper to go to urgent care or a doctor?
Virtual urgent care is usually cheaper than both traditional urgent care clinics and regular doctor visits because there are no facility fees and lower overhead costs. In-person urgent care clinics typically cost more than primary care visits but less than the ER. With insurance, your copay for virtual urgent care is often similar to or lower than an office visit. Without insurance, virtual urgent care has transparent cash pricing that's generally lower than walking into a clinic. The biggest savings come from avoiding the ER for non-emergencies—ER visits can cost hundreds to thousands of dollars even with insurance.
Can you get antibiotics from virtual urgent care?
Yes. If a clinician evaluates your symptoms and determines that a bacterial infection is the likely cause—such as strep throat, a UTI, or a sinus infection—they can prescribe antibiotics during your virtual visit. The prescription is sent directly to your preferred pharmacy for pickup. However, not all infections require antibiotics (many are viral and resolve on their own), so the clinician will only prescribe them when medically appropriate.